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WhatsApp Integration

Upgrade Your Customer Interaction and Deliver Instant Updates With WhatsApp Business API Services

Provide your customers with standard customer support on WhatsApp Business App with our WhatsApp API Integration Services. You can leverage WhatsApp Integration Services provided by Hide Media to upgrade your customer support strategy.

WhatsApp has a worldwide user population of 2 to 3 billion which makes it the most popular text messaging platform globally. And according to a survey, it has been found that more than 70% of users check their WhatsApp texts every day. Since WhatsApp messages have a high click and open rate, you can use this platform to serve your customers/users with Instant customer service. Many brands and businesses have already started utilizing this platform to send updates and for customer service purposes.

Unlike text messages and emails which are usually ignored by people, WhatsApp messages are actually seen and noticed. This is why you should get WhatsApp API Integration Services in India to interact with your target audience and customers.

If you are someone who wants to upgrade your marketing strategy and provide quick resolution of customer queries, you should use WhatsApp as a customer service channel or a marketing tool. With Hide Media, you get AI-powered, highly scalable, WhatsApp API Solutions which are enterprise focussed and come with a conversational design and a no-coding interface.

Enhance Your Business Communication with Top Whatsapp Integration Services

Why Choose Best WhatsApp Business API Services in India?

  • Interact with Multimedia
    Send & Recieve Multimedia such as images, videos, PDF, stickers, documents etc to your customers all at once.
  • Choose Language
    Language feature to communicate with customers in their language. You can choose the language of communication accordingly.
  • Notification Templates
    Use Whatsapp message templates or media message templates to send out notifications to your customer.You can send important notifications such as appointment reminders, issue resolution updates, invoices, payment updates, bills, and shipping information through this feature.
  • Button Feature
    Add Interactive buttons with your media message or text message through the button feature. This button feature provides a rich experience to the receiver.

Benefits of WhatsApp Integration Services

Hide Media's WhatsApp Integration Services enables your business to improve the communication between you and your customers. By availing of our services, you can seamlessly drive more engagement to your business and reach a huge no. of audiences. By Integrating your Business Whatsapp API, you would be able to respond to your customer queries in real-time which would provide an upper edge over your competitors. There are many other benefits of using WhatsApp Business API Services:

  • Faster Response Rate
  • AI-Powered Chatbot
  • Smart Message Routing
  • End-to-End Encryption of Message
  • Keeps your Customers updated
  • Promotes your Brand
  • Encourages direct communication
  • Insightful Analytics

Hide Media’s WhatsApp API Integration Services - Key Features

1. WhatsApp Communication
  • Chatbot Conversation
  • Keyword Conversation
  • Integrated Live Agent Support
  • Notifications Sending
2. Insights & Analytics
  • Business Dashboards
  • Insightful Data Analytics
  • Build Customized Reports
  • Report Manager & Performance Reports
3. WhatsApp Business API
  • End-to-end message encryption
  • Session Management
  • Sync & Async response
  • Optin Management
  • Alert Mechanism
  • Blacklisting
  • Fall back
4. Flow Builder
  • Create Segments and groups
  • Create services on Flyer
  • Schedule messages, alerts, and auto extraction
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